Nonverbal Expressions of Competence and Warmth
On page 96 of the reading, Informal Interpersonal Communication, the author cites research that indicates we are judged on competence and warmth from nonverbal signals. Four such expressions are listed on p. 97. Observe one or more individuals making a presentation, and comment on the rapport that they are able to establish through the use of these nonverbal techniques.
Why ask why?
In the reading, Good Leadership is About Communicating “Why,” the author claims that communication presentations require careful planning. She states, “If we present without addressing our audience’s core questions of what, how, and why, we’ll sow more confusion than we bring clarity.” What do each of these (what, how, and why) add to the communication equation for producing understanding?